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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All SOTIS products

The group "New Technologies" offers for review the products of the plant SOTIS: input modules, collector, terminal, service modules for heat energy, water, distribution units, brass, steel, stainless collectors, collector groups
  • MW input modules SOTIS
    MW input modules
    MW KB, MW KB2, MW RB, etc.
  • Collector modules MKT SOTIS
    Collector modules MKT
    MKT100-2500(3200), etc.
  • Heat metering modules MOT, MST SOTIS
    Heat metering modules MOT, MST
    ILO 01, ILO 02, ILO 03, etc.
  • Brass collector groups SOTIS
    Brass collector groups
    KG01.0-50-2500, KG01.4-50-2500, etc.
  • Stainless steel collectors SOTIS
    Stainless steel collectors
    KSNZH100-4000, KSNZH100-5000, etc.
  • Steel manifolds SOTIS
    Steel manifolds
    KS100-3200, KS100-4000, etc.
  • Heat metering units apartment SOTIS
    Heat metering units apartment
    TKT-1001, TKT-1005, etc.
  • MVV input modules SOTIS
    MVV input modules
    MVV F, MVV RD, etc.
  • Collector modules MKV SOTIS
    Collector modules MKV
    MKV100, MKV100 RD, etc.
  • Water metering modules MOV, MSV SOTIS
    Water metering modules MOV, MSV
    MOV 01, MOV 02, MOV 03, etc.
  • Brass collectors SOTIS
    Brass collectors
    series K, KR, KM, CT, etc.

NEW TECHNOLOGIES GROUP

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